We'd Love to Hear
From You
Tickets, group bookings, school trips or resort stays — reach out and our team will get back to you shortly.
Send Us a Message
Fill in the form below and we'll respond within a few hours.
This Privacy Policy explains what information Teenzania Adventure Park collects through this website and how it is used.
What we collect
When you use our contact form or book tickets, we collect the details you provide directly: your name, phone number, email address, and message or booking details.
How we use it
We use this information only to respond to your enquiry, process your booking, and send you confirmation of your visit. We do not sell or rent your personal information to third parties.
Payment information
When you book tickets online, your payment is processed securely by our payment partner, CoFee. We do not store your card, UPI, or bank details on our servers — these are handled entirely by CoFee's secure payment system.
Cookies & tracking
This website does not use advertising or analytics tracking cookies. Only essential technical data (such as standard server logs) may be collected automatically, as with any website.
Data retention & deletion
We retain booking and enquiry details only as long as needed to provide our services and meet legal requirements. If you'd like your personal data deleted from our records, email us at connect@teenzania.com and we'll act on your request.
Contact
Questions about this policy can be sent to connect@teenzania.com or 7001 800 600.
Online bookings, entry tickets and package tickets — whether purchased online or at the counter — are strictly non-refundable once purchased.
Teenzania Card: if you recharge a Teenzania Card and any balance remains unused, that balance amount is eligible for a full refund. To request this, contact us at connect@teenzania.com or 7001 800 600 with your card details.
No refunds are issued for any other ticket type, including group bookings and packages, once the purchase is complete.